Automated Mail Processing & Package Sorting Systems
United States Postal Service (USPS)
GP delivers the breadth of offerings and responsive service the world’s most
sophisticated organizations count on when it comes to their automated systems. Our
comprehensive services allow the United States Postal Service (USPS)
to serve their diverse needs, with the consistency and reliability of a single-source
provider.
Rely on our expertise for technical manuals and documentation.
GP developed system-level maintenance and operations manuals for both domestic and
overseas equipment and system deployments for the USPS. During this effort GP was
in constant contact with USPS engineering teams and provided feedback on equipment
operation and conditions from the field. The development of the maintenance and
operations manuals included the following services:
- Development of software procedures for designed graphical user interface
- Development of operations procedures to support day-to-day tasks
- Development of specific safety procedures
- Validation of subcontractor provided manuals for all hardware components
- Validation of technical
documentation with conditions in the field
Leverage our strength in equipment and system training programs.
Custom training development is one of GP’s core competencies and we
are especially adept at delivering technical training and procedures that not only
improve performance, but stick with your people for continuous benefits. The USPS
provides a good example of the breadth of training services we offer.
Operations training
GP develops and delivers multiple
operations training courses for various USPS systems. These courses include
both theory of operation and practical, hands-on applications.
Maintenance training
GP develops and delivers multiple
maintenance training courses for various USPS systems. These courses cover
a wide range of topics including specific maintenance procedures, troubleshooting,
theory of operation, and maintenance management issues.
GP acts as an advocate for both maintenance training and technical consultant in
the field. GP staff routinely reports on equipment status, installation discrepancies,
and subcontractor related equipment issues. GP’s efforts in the field have
included constant interface and consultation with installation project managers,
field engineers, field technicians, and the USPS maintenance management at each
individual deployment site.
Training consultation
GP has been part of the day-to-day training discussions with USPS. Our
consulting services have primarily focused on coordination of schedule, curriculum
development, and strategies for successful completion of the requirements of the
USPS statement of work. Services include:
- Updating course curriculum consistent with the changing needs of USPS
- Consulting on required safety related equipment changes
- Supporting USPS maintenance procedure validation in the field
- Supporting equipment subcontractors in the field
- Interfacing with equipment subcontractors on specific technical issues
- Consulting with project managers and field engineers on specific installation
challenges
System transition to operations support
GP supports all aspects of transitioning newly installed systems into operations
processes. This effort includes consultation, development of acceptance test criteria,
strategies for meeting those criteria and exit strategy. GP staff work in the field,
side by side, with engineers and integration team members from initial deployment
thorough acceptance. GP has been, and continues to be, an integral part of the following
efforts:
- On-the-job training of USPS managers and supervisors
- On-the-job training of USPS craft employees
- Analysis of system performance
- Troubleshooting of the system
- Development of best practices for operations
- Development of exit reports and presentations
- Consultation with local USPS management
Count on us for technical data package (TDP) development.
GP has developed a technical data package for approximately 1700 engineering/assembly
drawings and associated lists from existing hard copies using AutoCAD 13 as requested
by the USPS. The technical data package included the following:
- Drawing information
- Part assembly information
- Qualified parts lists
- Printed circuit board (PCB) artwork
- Hard copy AutoCAD drawings
- Electronic versions of the drawings on CD-ROM
The technical data package development effort included configuration management
of the drawing database and associated engineering change requests (ECRs), and submittal
of the drawing flat files. The technical data package drawing package was developed
under ANSI Y14.M and USPS-STD-10 with several types of drawing formats including
the following:
- Specifications
- Assembly/subassembly drawings
- Parts lists
- Detailed drawings (primarily 2-D)
- Wire tables
- Circuit board drawings
GP also incorporated initial review comments and redlines as well as changes in
response to approximately 150 ECRs.
Contact us today to learn more about GP’s USPS experience: